Tackle a Newsletter and Come Out On Top
By Beth Brodovsky

Unlike any other marketing vehicle, newsletters give you the opportunity 
to contact your audience and convey your expertise in a way that offers 
value and information. Newsletters provide a reason -- and a structure -- 
to maintain ongoing contact. One of our clients has even said that 
recipients call if her newsletter is a few days late.

A newsletter can include all kinds of information you might otherwise 
have to develop multiple vehicles to communicate.

Provide Information :: new phone numbers, address changes, new hires, 
additional services.

Get feedback :: announce a contest, run a survey, promote a hotline.

Brag :: share recent successes, a case study, announce staff speaking 
and publishing efforts.

It’s very important to provide some non-self-serving information too. 
Educating your audience about your field can only enhance your image 
and the value of your relationships.

If gathering all this information on a regular basis seems daunting, it 
doesn’t have to be. There are ways to manage the task and develop a 
valuable piece in a timely and cost-effective manner.

Schedule :: Seriously think about how often people want to hear from 
you, as well as how much time you have to devote to a newsletter. Time 
does cost money, whether you do it yourself, delegate it to a staff 
member or contract with an outside creative firm. Develop a schedule 
you can sustain.

Size :: How long should it be? Look at others in your field, ask good 
clients, and think about how much time you want yourself, your staff 
or your service provider to invest in this project.

Scope :: What is it going to be about? One way to tame content is to 
choose a few areas to cover and write articles within those areas. For 
each section, have a list of topics. When building each issue, fill 
each "slot". You can also expand and re-purpose content you already have. 
Create a "news" section to re-purpose press releases, a "question of 
the month" that draws from the FAQs on your website. What to include 
depends on your audience. Longtime clients may connect with knowing that 
Mary Jones had twins last month, but will the CEO of your hottest 
prospect?

Send :: Choose your mailing list according to the goals of the project. 
Is the main purpose client contact, prospecting, education or something 
else? You can pull names from your own database, build a new list from 
research, or rent lists from a variety of list brokers. 

Style :: Are you going for a casual note or a professional communiqué? 
The answer lies in your brand. This piece, as in all good marketing 
development, should not be developed in a vacuum. Your newsletter should 
be an integrated element of your corporate positioning. 

Maximizing a budget

After managing schedule, size, scope, sending, and style of a newsletter, 
the last "S" in the list could easily be "Spend." If launching a 
newsletter still feels time consuming, expensive and beyond your 
experience consider these ideas for getting a professional look while 
watching the budget:

Existing content :: Just about every industry has resources to buy, rent 
or republish (with permission) everything from articles to complete 
newsletters.

Stock design :: Want a professional look, but custom creative is out of 
the question? Try using templates from simple publishing programs, 
preprinted papers, or have a designer create a template that you can fill 
in every issue.

Preprinting :: Have your designer develop a shell that can be printed in 
color. You or your designer can typeset each issue, then copy or digitally 
print in black.

Email :: Skip the printing. Eliminate printing and postage costs by sending 
an e-newsletter. From a simple email to a fully designed interface linked 
to your website, the options are rapidly expanding for digital 
communication.

Maximizing your effort

Newsletters are a bonus, as articles can be multi-purposed to become a 
section on your website, a submission to other online and off-line 
publications, the basis for other marketing tools and the outline for 
seminars and speaking engagements. That’s four potential uses from one 
effort.

Maximizing your ability

Most professionals are not trained designers, marketers, or desktop
publishers. Think carefully about the cost/benefit ratio here. If you 
are putting in extra hours struggling with details and the results don’t 
reflect the style and quality of your business.

The most important thing to remember when developing any tool is to think 
about the why. If you haven’t spent the time to develop you message, 
position, brand and strategy you are on a path with no destination. If you 
know where you’re headed, a newsletter can help make it an easier journey.

About The Author

Beth Brodovsky is the president and principal of Iris Creative Group, LLC.
Brodovsky earned a Bachelor of Fine Arts in Communication Design from Pratt
Institute, New York. Before launching her own firm in 1996, she spent eight 
years as a corporate Art Director and Graphic Designer, providing a sound 
foundation in management and organizational standards and structure.  Iris 
Creative specializes in providing marketing and strategic communication 
services to clients in service industries and small businesses.  For more 
information contact Beth at bsb@iriscreative.com or 610-567-2799.

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